2013-10-16Mature clerk essential twenty golden rule
A good salesman is not only well-known foreign trade needed for each workflow , but also through time to accumulate transactions and customer care skills , the author with his rich experience in foreign trade summarizes the foreign business, foreign trade salesman requires special Follow a few tips and precautions that may not meet some of these points with you, but it can be used as reference , to make a good salesman is still very helpful.
1, in the factory , the guests complained about the price too high, I always say you pay for , to restore its good quality . Into the trading company , before we know the price is the last word , especially large customers , the price is definitely higher than the consideration of quality considerations . And do not think that they can not do the price that others do not, here in your penny stock, other factories half cents on it. Electronic plant, for example , just one place in Dongguan, Guangdong had more than 3,000 large and small , guests choice is very large . So guests do not cut prices threaten to turn a single time , do not think in his price would not turn out.
2 , if the guests talking audits , your chance will come , do not be bothered , only large customers will experience factory before placing an order .
3 , there is not too much to the wishes of our customers boast existing performance . I have met some business , and I talked about the price , talking about one of his major clients how to be, to say that someone orders a month 200K is the price . Such talk about law , tantamount to seal my mouth , and I was feeling that he had eaten stays , meals and do not give up .
4 , promised to do something , even if not complete but also tell the guests in advance , do not drag the guests to ask to speak. Integrity is too important , not just the company , personal integrity is very important, even if list not made, at least keep the integrity in front of guests , either for business or for their future development is good.
5 , quoted to have skills . On this issue , there are already a lot of posts , but I really need to say , because the price actually some factory operations reported a sky high ( compared to other plants 3 to 4 times ! ! ) , Have the nerve to say that they are because of excellent quality, in I asked in the end was good , and that engineering staff more clearly, they do not know ! ! Guests are not stupid , and if the same capacity MP3, SONY offer is higher than the words , and who would be interested in it ?
6 , received a hearing panel when guests respond promptly , even if the reply is a public format will let guests know your work efficiency and respect for the guests . Sometimes waiting for you to consider how to respond better , quote , guests have to fly out. For those who advertise on Alibaba or Global Sources , a large number of daily news plate business, which is particularly important .
7 , the business on the SENSE is essential. This thing is more difficult to describe , simply, it is able to find customers when considering whether to order , what is the most important factor . I once lost a five million dollars of the list, the specific reasons for not convenient explanation , but then just make a phone call to clarify OK, I'm not aware of the importance of this phone , the results list robbed by others , depressed for a while.
